Privacy Policy
Last updated: July 27, 2026
Wall to Wall Flooring ("Wall to Wall," "we," "us," or "our") operates a flooring sales and installation business in Beloit, Kansas. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including specific practices for SMS text messaging.
1. Information We Collect
- Contact information you provide (name, phone number, email, service address).
- Project details you share when requesting a quote (rooms, square footage, product preferences, budget).
- Communication records including calls, emails, and text messages between you and Wall to Wall.
- Website usage such as pages visited and basic device information, collected through standard analytics.
2. How We Use Your Information
- To respond to quote requests and schedule estimates or installations.
- To provide customer service and follow up on active projects.
- To send appointment reminders and project updates.
- To comply with legal and tax obligations.
3. SMS / Text Messaging
When you check the SMS consent box on our quote form or otherwise provide your mobile number and agree to be contacted by text, you are opting in to receive text messages from Wall to Wall Flooring. The following applies to our SMS program:
- Purpose: messages relate to your quote request, appointment scheduling, project updates, and occasional service follow-ups. We do not send marketing text messages unless you separately opt in to marketing.
- Message frequency varies based on your project and interactions with us.
- Message and data rates may apply depending on your mobile carrier and plan.
- Opt-out: reply STOP at any time to any message from us to be removed from SMS communications. You may also reply HELP for assistance, or contact us at the phone number below.
- Consent is not a condition of purchase. You may still work with us without agreeing to text messaging — we will use phone or email instead.
- No sharing of SMS opt-in data: mobile phone numbers and SMS consent information are not shared with third parties or affiliates for their marketing purposes, and are not sold. SMS opt-in data is used only to deliver the messages you asked for and is shared only with the messaging service providers necessary to deliver those messages.
4. How We Share Information
We share personal information only with:
- Service providers that help us operate our business (e.g. scheduling software, SMS delivery, email, payment processing), under confidentiality obligations.
- Installers and subcontractors assigned to your project.
- Authorities or other parties when required by law or to protect our rights.
We do not sell your personal information.
5. Data Retention
We keep personal information for as long as necessary to service your project, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time, subject to legal recordkeeping requirements.
6. Your Choices
- You may update or correct your information by contacting us.
- You may opt out of SMS at any time by replying STOP.
- You may unsubscribe from emails using the link in any email we send.
7. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure.
8. Children
Our services are directed to adults. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision.
10. Contact Us
Wall to Wall Flooring
Beloit, Kansas
Phone: (785) 738-1234